Mai devreme, compania a publicat un mesaj în Twitter în care recunoaște existența unei probleme.
We apologise for the current IT systems outage. We are working to resolve the problem as quickly as possible.
— British Airways (@British_Airways) May 27, 2017
Pe contul oficial de Twitter al aeroportului Heathrow, cel mai aglomerat aeroport din Europa, a anunțat existența unei probleme legate de sistemul informațional.
We're working with @British_Airways following an issue with their IT system this morning that has caused some delays for passengers. 1/2
— Heathrow Airport (@HeathrowAirport) May 27, 2017
Pasagerii care au sosit în cele două aeroporturi s-au arătat nemulțumiți de haosul creat.
Heathrow Airport right now. Thanks to #BritishAirways systems crashing. All flights delayed so make sure to give yourself plenty of time pic.twitter.com/s5qvyY5p7Y
— Philip Napiorkowski (@ukphillad) 27 mai 2017
All BA flights CANCELLED at Heathrow & Gatwick https://t.co/v3paxGmsQh #avgeek #FLIGHT #cancelled #Heathrow #Gatwick #chaos #britishairways pic.twitter.com/bNrmLcg7OQ
— gomila (@GomilaL) 27 mai 2017
